Frequently Asked Questions
Find quick answers to the most common questions.
How do I track my order?
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Go to My Orders in your account dashboard and click "Track Order" to see real-time delivery updates.
What payment methods do you accept?
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We accept all major credit/debit cards, UPI, net banking, wallets, and EMI options via Razorpay.
How long does delivery take?
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Standard delivery takes 3–7 business days. Express delivery (1–2 days) is available in select cities.
Can I cancel my order?
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Yes, orders can be cancelled within 24 hours of placing them. Go to My Orders and click "Cancel Order".
Are the products authentic?
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Absolutely! All products on Brand Buzz are 100% authentic sourced directly from verified brand partners.
How do I return an item?
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Visit My Orders, select the item, click "Return", and schedule a free pickup. Refunds are processed in 5–7 days.
Do you ship internationally?
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Currently we ship across all major cities in India. International shipping is coming soon.
How do I find the right size?
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Each product page has a detailed size chart. You can also visit our Size Guide page for comprehensive measurements.
Still have questions?
Our support team is available 9 AM – 6 PM, Mon–Sat.
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